Dear Members,

We would like to inform you of measures Transport Mutual is taking in response to the COVID-19 outbreak.

Transport Mutual continues to provide Members with a full range of banking services. As an added risk mitigation strategy, and in accordance with our Pandemic Planning arrangements, Transport Mutual staff will be working remotely at times in the days and weeks ahead. There may be times when our team operates entirely from secure remote locations.

In that instance if you wish to speak to a staff member, please leave a voice message on our head office number 02 8202 8555 and a member of the team will respond to you within 30 minutes. Our preferred method of contact during the current virus outbreak is via email to however we will also monitor social media and voicemails for messages from Members and will respond to any queries as quickly as possible.

Please follow @TransportMutual on Facebook and Twitter for the most immediate information as we face the challenges of COVID-19 together.