As a TMCU member, your financial security is of utmost importance. Fraudsters are constantly coming up with new ways to steal your money and personal information, so it's important to take steps to protect yourself.
Here are some tips for preventing fraud:
1. Keep your personal information secure.
Fraudsters can use your personal information such as your name, address, Tax File Number, and credit union account details to steal your identity and commit fraud. Keep this information secure by using strong passwords for online accounts, shredding documents containing sensitive information, and being cautious about who you share your information with.
2. Beware of phishing scams.
Phishing scams are designed to trick you into providing your personal and financial information. These scams can take the form of emails, phone calls, or text messages that appear to be from your credit union, bank or other trusted sources. Be cautious about opening emails from unknown sources or clicking on links in suspicious messages. Always verify the authenticity of any requests for personal or financial information by contacting TMCU directly.
3. Monitor your accounts regularly.
Regularly monitor your TMCU accounts for any unauthorised transactions or suspicious activity.
If you notice any unusual activity, contact the Credit Union immediately. Early detection is key to preventing further fraud.
4. Use online banking securely.
Online banking can be a convenient way to manage your finances, but it can also be vulnerable to fraud. Make sure to use strong passwords, avoid public Wi-Fi when accessing your accounts, and log out after each session.
Additionally, be cautious about opening attachments or clicking on links in emails, and always verify the authenticity of any requests for personal or financial information.
5. Keep your devices secure.
Make sure to keep your devices such as your smartphone, tablet, or computer secure by using anti-virus software, keeping your software up-to-date, and avoiding downloading suspicious apps or software. Your devices can be a gateway for fraudsters to access your personal and financial information.
By following these tips and staying vigilant, you can help protect yourself from fraud. Remember to always be cautious about sharing personal or financial information, verify the authenticity of any requests for information, and monitor your accounts regularly.
If you suspect that you have been a victim of fraud, contact TMCU immediately on (02) 9763 3190.