Optus customers have been unable to make calls or use the internet for at least six hours on Wednesday morning due to a major outage that is affecting hospitals, public transport and businesses across Australia.
The issue – which is affecting other telcos using the Optus network such as Amaysim, Vaya, Aussie Broadband, Moose Mobile, Coles Mobile, Spintel, Southern Phone, Gomo and Dodo Mobile – was first reported by users about 4am.
Mobile phones are unable to make and receive calls and mobile internet services are also down.
Live Updates
8/11/2023 12.02pm
Looks like internet services back up for Optus users.
8/11/2023 11.45am
Only Optus customers affected by outage so far.
Mobile, phone and internet banking still available to everyone else.
8/11/2023 9.45am
We are aware of delays in EFT payments as a result of the Optus outage.
Also reporting card loss or fraud to our card services partners is impacted.
If you wish to report a card loss or fraud please call the Credit Union directly on 02 9763 3190 rather than card services.
Alternatively you can email the Credit Union on members@transportmutual.com.au
8/11/2023 8am
We are aware of the Optus outage across the country. Our technicians are monitoring systems availability.
At this stage TMCU services are operating normally. We will update you of any material developments. regards TMCU.