Instructions
Thank you for using our online application service. We hope that you find it easy to use. Please read the information below to assist you with completing your application.
Submitting your application
Send the information securely to one of our friendly staff by selecting the 'submit' button at the end of the application.
Ensure you have the correct identification documents
The law requires us to verify your identity when you open an account or the identity of any person you appoint as a signatory to your account.
In most cases you can prove your identity by providing us copies of any of the following photo identity documents:
- a Photo card (NSW only)
- a State or Territory drivers licence or proof of age card (both sides)
- a photo drivers licence issued by a foreign government;
- a national ID card, with photo and signature, issued by a foreign government, the United Nations or a UN agency.
Note: Where a foreign government issued document is used, residency must also be established through the sighting of a current resident or working visa.
If you do not have photo ID you may provide CERTIFIED copies of the following -
- Passport (Australian or Foreign) AND
- Utility bill, council rates notice or rental agreement
Note: Where a foreign government issued document is used, residency must also be established through the sighting of a current resident or working visa.
The law does not allow you to open an account using an alias without you also giving us all the other names that you are commonly known by.
If you want to appoint a signatory to your account, the signatory will also have to provide proof of identity, as above
Where to send documents
There are many ways to send your documents to us. They are :-
Email
You can scan and email the required documents to members@transportmutual.com.au
Fax
You can fax over the required documents to 02 9763 3199
Visit our branch
Simply bring your identification documents to our branch. One of our member service consultants will sight your identification and process your application.
Ground Floor
410 Elizabeth St
Surry Hills
NSW 2010
Questions?
If you have any questions or if you would like our help with filling out this application form, please contact us on (02) 9763 3190
