Over 4 million Australians are customers of credit unions and mutual building societies. We meet the same regulatory standards as banks and are prudent and strong financial service providers. The difference between credit unions and the banks is our guarantee to serve our customers first.
The Customer Owned Banking Code of Practice is the code of practice for Australia's customer owned banking institutions (mutual building societies, credit unions, mutual banks and other mutual Authorised Deposit Taking Institutions). The Code has been developed in close consultation with the community, government, consumer groups and our customers.
The new Code of Practice helps you to easily understand our products and services. It will: