Members, please update your contact details for TMCU, our new number is 02 9763 3190.
Would you like a greener alternative for receiving your account statements? Like the idea of no more paper wastage, no physical filing of paper statements? You can change to eStatements today. Instead of receiving paper Statements, you now have the option to receive your statements electronically (eStatements), accessible from with MVP (Internet Banking).
Here’s how it works. When a statement is ready to be viewed (which you can also print or save, if you wish), a notification is sent to your registered email address to let you know it’s there and ready to view within MVP. It’s fast, reliable and you no longer have to wait for your paper statement to arrive in the mail.
You will need to be registered for MVP to change your statement preference to eStatements. Then all you need to do is follow the easy step by step procedure listed below:
Sign in to MVP internet banking from www.transportmutual.com.au.
Once signed in, on the left hand side menu, click on “eStatements”.
The eStatements registration page should be displayed.
Read and accept the eStatements terms and conditions, and acknowledge acceptance by ticking the check box, & then click on “Activate eStatements”.
The next screen should advise you that eStatement registration was successful and an email to confirm this will be sent to your registered email address.
To ensure all eStatement notifications are received by you, it is important that the email address you use is valid. Refer to “How to update your email address?” below.
Under the eStatement menu, click on “View eStatements”.
You should now see a list of available eStatements, you can select to “View” (Note: Adobe Acrobat Reader is required to view eStatements). Once an eStatement is viewed, you also have the option to print and/or save the statement.
It is important to always notify the Credit Union when you change your email address, for security reasons, and so that we can let you know when eStatements are available. You can update your email address easily by logging in to MVP, following the simple steps below:
Once you are receiving eStatements, you can de-register and revert back to receiving paper statements, at any time, via the left hand menu, and eStatements option within MVP.